Established: April 21, 2022
Last updated: December 1, 2023

Shizen Operations Inc. (“the Company” or “we”) is engaged in the operation and maintenance of solar, wind, and other renewable energy power plants, and recognizes that the protection of personal information, personal numbers, and specific personal information of customers, business partners, employees, and others is a serious responsibility. Therefore, based on our philosophy of personal information protection and the code of conduct we have established, we are fully aware of our social mission and will comply with laws and regulations regarding the protection of the rights of individuals and personal information.

In addition, we hereby declare that we will establish a personal information protection management system to realize the following policy, and will make company-wide efforts for its continuous improvement, always recognizing the latest IT technology trends, changes in social demands, and changes in the business environment.

1. We will acquire, use, and provide personal information in an appropriate manner, and will not handle personal information beyond the scope necessary to achieve the specified purposes of use. We will also take measures for this implementation.
2. We will comply with laws and regulations, national guidelines, and other norms regarding the handling of personal information.
3. To prevent the risk of leakage, loss, or damage of personal information, we will continuously improve our personal information security system by investing management resources that match the actual conditions of our business in order to prevent such risks through reasonable security measures. In the event of a personal information breach, we will promptly take corrective measures.
4. We will respond promptly and sincerely to complaints and consultations regarding the handling of personal information.
5. The personal information protection management system will be reviewed and improved on an ongoing basis in a timely and appropriate manner in light of changes in the environment and actual conditions surrounding the Company.

Shizen Operations Inc.
Representative Director Jan Warzecha

Privacy Policy Contact Point: for any questions, requests or complaints
E-mail address: privacy@shizenenergy.net
Shizen Operations Inc.
Fukuoka Ohori Building, 1-1-6 Arato, Chuo-ku, Fukuoka City, Fukuoka 810-0062, Japan

Handling of Personal Information

The Company will collect and store personal information in accordance with A.3.4.2.5 of JIS Q 15001:2017 (A.3.4.2.4, Measures to be taken when information is obtained directly from the person in writing).
The personal information collected through the inquiry form will be used only for the purposes described in section 3 below, and will not be used beyond the scope of these purposes.

1. Name of organization

Shizen Operations Inc.

2. Contact information of department managing personal information

Corporate Planning Group, Shizen Operations Inc.
E-mail address: privacy@shizenenergy.net

3. Purpose of use of personal information

Personal information of those who inquire about our business will be used to respond to their inquiries.
Personal information of applicants for employment will be used for hiring purposes.

4. Providing personal information to third parties

We will not provide your personal information to third parties except in the following cases:

-When we have your consent
-When required by law
-When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of that individual
-Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of a child, and in which it is difficult to obtain the consent of the individual
-Cases in which the handling of personal information is necessary for cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the consent of the individual is likely to impede the execution of the affairs concerned

5. Outsourcing the handling of personal information

In order to provide better services to our customers, we outsource a part of our business operations to outside companies. Personal information may be entrusted to these subcontractors. In this case, we will select a contractor that is recognized as handling personal information appropriately, and will have the contractor implement appropriate management of personal information by making necessary arrangements in the contract to prevent leakage of customers’ personal information through appropriate management, confidentiality, and other means.

6. Request for disclosure of personal information

Customers may request the Company to disclose their personal information (notification of purpose of use; disclosure; correction, addition, or deletion of content; suspension of use or deletion; suspension of provision to third parties) by contacting our “Personal Information Inquiry Desk.” We will respond to such requests within a reasonable period of time after confirming the identity of the individual making the request. For details on requests for disclosure, please contact the “Personal Information Inquiry Desk” below.

Personal Information Inquiry Desk
E-mail address: privacy@shizenenergy.net
TEL: 092-753-9834 (reception hours: 10:00-17:00)
Shizen Operations Inc.
Fukuoka Ohori Building, 1-1-6 Arato, Chuo-ku, Fukuoka City, Fukuoka 810-0062, Japan

7. Voluntary nature of providing personal information

Whether or not you provide us with personal information is at your discretion. However, if you do not provide us with the required information, we may not be able to provide you with our services in an optimal manner.

8. Personal information obtained mechanically when a person accesses our Website

We may acquire personal information about visitors to our website by means of cookies in order to ensure the security of our website and to improve our services to customers.